Our Approach is Different
What we need is simple, what we provide is special.
On the surface our approach is straightforward, we call patients and complete medication reviews and assessments. While it seems simple enough, the difficult part is getting our patients to say "Yes!" to this valuable service.
Connecting with people in a meaningful way over the phone isn’t easy. It takes the perfect balance of empathy, understanding, and expertise to first reach the patient, explain the benefits of speaking with a pharmacist, and complete a valuable comprehensive medication review.
Our specialists engage with patients often reticent to participate…
The myMTMcare team brings a strategy to our outreach efforts. Our strategy is multi-faceted and flexible to allow our engagement team to follow their instincts and build rapport with the patient. They know how to engage, how to share, how to listen, and how to gain and maintain a patient’s focus.
What matters most about our strategy is our genuine approach. We are all heart and this approach yields big results.
“We hire experienced pharmacists that have people skills and passion”
As our name conveys, we specialize in MTM services, but have found that this approach works for all forms of patient engagement services. This is because we hire experienced pharmacists that have the people skills and the passion to engage any patient population and the clinical expertise to educate and inform on a wide variety of topics.
In addition to clinical expertise, we have a network of pharmacists across the country that allow us to provide localized services (language, specialized populations) that address specific needs and opportunities as they present themselves. This network based services model allows us to rapidly grow our capabilities to meet the needs of our clients.
